Terms & Conditions

OUR TERMS OF BUSINESS

Glitz n Glamour Booths – Terms of Business

Contracting party: Rosie Brook trading as Glitz n Glamour Booths

Business address: 112 Waveney Road, Ipswich IP1 5DG

Telephone: 0330 043 8234

1. Definitions and Interpretation

1.1 Definitions In these Terms, the following words and expressions have the meanings set out below:

(a) Additional Services means any extra services, products, upgrades, hours, design work, travel arrangements, or other add-ons agreed by Us in writing in addition to the standard Services.

(b) Booking means the booking request, Booking Form, quotation, invoice, and/or order for Services submitted by You and accepted by Us in accordance with clause 2.

(c) Booking Form means any booking form, online booking form, quotation acceptance, invoice acceptance, or other written booking record relating to the Services.

(d) Deposit means the initial payment payable by a private individual customer to secure a booking, as set out in the Booking Form or otherwise confirmed by Us in writing.

(e) Event Date means the date on which the Services are to be provided at the Venue.

(f) Guests means any guests, attendees, participants, or other persons who use or attempt to use the Photo Booth or are present at the Event.

(g) Light Blue Software CRM means Our booking and customer management system used by Us to record booking status and confirmations.

(h) Operational Hours means the period during which the Photo Booth is available for guest use at the Event, excluding setup and removal time, unless otherwise stated in writing.

(i) Photo Booth means the booth, camera, printer, props, backdrop equipment, lighting, touchscreen, software, and any associated equipment used by Us to provide the Services.1

(j) Services means the photo booth hire services, attendant services, setup, operation, removal, digital gallery services, print services, and any Additional Services agreed in writing to be provided by Us.

(k) Total Price means the total amount payable by You for the Services, including any Deposit, Additional Services, travel charges, access charges, or other agreed charges.

(l) Venue means the location at which the Services are to be provided.

(m) Venue Requirements means the access, space, power, parking, lift, safety, and other venue conditions set out in this Agreement that must be met for the Services to be provided safely and properly.

(n) We, Us, and Our mean Rosie Brook trading as Glitz n Glamour Booths.

(o) You and Your mean the person, company, school, charity, public body, or other organisation booking the Services from Us.

1.2 Interpretation

References to:

(a) writing or written include email;

(b) a person include an individual, company, partnership, school, charity,

public body, or other organisation; and

1.3 General Headings are included for convenience only and do not affect the interpretation of these Terms.

1.4 Singular and plural Unless the context otherwise requires, words in the singular include the plural and words in the plural include the singular.

2. Our Contract With You

2.1 These are the terms and conditions on which Rosie Brook trading as Glitz n Glamour Booths supplies Services to You.

2.2 By submitting a Booking Form, signing these Terms, or making any payment

towards a booking, You confirm that the information You have provided is

complete and accurate to the best of Your knowledge.

2.3 A booking request does not by itself create a binding contract and does not by

itself secure the Event Date.

2.4 Private individual bookings

For private individual bookings, a binding contract is formed only when all of

the following have taken place:

(a) We have received the Deposit in cleared funds;

(b) You have signed or accepted the online contract or booking terms; and

confirmed.

2.5 Business and school bookings

For business and school bookings, a binding contract is formed only when all of

the following have taken place:

(a) We have issued an invoice for the booking;

(b) We have received the full invoiced amount in cleared funds; and

2.6 Until a booking is confirmed under clause 2.4 or 2.5, We are under no obligation to hold, reserve, or provide the Services for the Event Date, unless We have expressly agreed in writing to place a temporary hold on the date.

2.7 Where We agree to place a temporary hold on a date for a business or school booking, that hold is provisional only and will expire 2 working days after the invoice has been issued, unless full payment has been received before that time or We agree otherwise in writing.

2.8 We may send written confirmation by email once the booking is confirmed. The booking record held in Light Blue Software CRM will be the authoritative internal record of whether a booking is confirmed.

2.9 The booking calendar may be used by Our systems or assistants to identify whether a date is available or booked, but calendar visibility does not give access to customer identity, event times, package details, payment status, or any other confirmed booking detail.

2.10 If any of these Terms conflict with any term expressly set out in the Booking Form or in written confirmation issued by Us, the written Booking Form or written confirmation shall take priority to the extent of that conflict.

2.11 The Booking Form, these Terms, and any written documents expressly incorporated into them form the entire agreement between You and Us.

3. Changes to Booking or Terms

3.1 We may revise these Terms or change the Booking from time to time in the following circumstances:

(a) where You ask Us to undertake Additional Services agreed in writing;

(b) where changes are required to reflect relevant laws, regulatory requirements, safety requirements, or operational requirements; or

3.2 We will give You written notice of any material changes before they take effect where reasonably practicable.

3.3 If You wish to cancel a Booking before it has been fulfilled, please see clauses 9 and 10.

4. Design Services, Artwork, and Approvals

4.1 Where artwork, print personalisation, branded layouts, or other design work forms part of the Services, We may prepare and supply draft artwork or proofs for approval where time reasonably permits.

4.2 Standard event personalisation may be included within the Booking where stated in the Booking Form or package details. This may include, for example, names, event dates, and straightforward text personalisation.

4.3 More complex design work, custom graphics, branded layouts, logo placement, multiple design options, substantial amendments, or other non-standard artwork may be treated as Additional Services.

4.4 Where non-standard artwork or additional design work is required, We reserve the right to charge for that work at the rate of GBP 50 per hour. We will normally notify You before applying such a charge.

4.5 Unless otherwise agreed in writing, We will normally include up to 3 reasonable revisions to any one artwork design. If further revisions are requested, or if the revisions are substantial or time-consuming, We may charge for that additional work in accordance with clause 4.4.

4.6 It is Your responsibility to check all artwork, proofs, and design drafts carefully before approval, including names, dates, spellings, wording, branding, and any other content.

4.7 Once artwork has been approved by You, We are not responsible for errors, omissions, or inaccuracies in the approved version, except to the extent caused by Our failure to follow Your approved instructions.

4.8 If artwork, logos, wording, or approvals are supplied late, incomplete, or changed close to the Event Date, We may:

(a) use the most recent version approved by You;

(b) use a simplified design;

(d) make a reasonable additional charge for urgent or additional design work.

4.9 Where You supply logos, artwork, wording, or other materials to Us, You confirm that You have the right to use them for the purposes of the Booking and to authorise Us to use them in providing the Services.

5. Providing the Services

5.1 We will provide the agreed Services on the Event Date at the Venue, subject to these Terms and the Booking confirmation.

5.2 We will use reasonable care and skill in providing the Services. However, there may be delays or interruptions due to Events Outside Our Control, Venue issues, safety issues, or matters caused by third parties.

5.3 You are responsible for ensuring that the Venue and access arrangements are suitable and meet the Venue Requirements set out in this Agreement.

5.4 If the Venue Requirements are not met, We may make a reasonable additional charge for extra work, delay, labour, or access difficulties, and may suspend, modify, or refuse to continue the Services where necessary.

5.5 We may suspend the Services where reasonably necessary to deal with technical problems, health and safety matters, unsafe conditions, or any Additional Services agreed with You.

6. Conduct of the Services

6.1 Unless otherwise agreed in writing, We will set up, operate, and dismantle the Photo Booth at the Venue.

6.2 No person other than Our representative is permitted to operate the Photo Booth without Our prior written agreement.

6.3 You will ensure, so far as reasonably possible, that Guests comply with reasonable instructions given by Our representatives in relation to operation, safety, access, and protection of equipment.

6.4 If You are unhappy with the conduct of the Services at the Event, You should inform Our representative promptly so that reasonable steps may be taken to address the issue where possible.

6.5 We may act on instructions from persons who reasonably appear to have authority in relation to the Event.

6.6 If Guests or other persons at the Event cause loss or damage to equipment, You may be responsible for that loss or damage except to the extent caused by Our negligence.

7. Guest Behaviour and Right to Stop Services

7.1 You are responsible for ensuring, so far as reasonably possible, that Your Guests behave in a safe and respectful manner towards Us, Our staff, Our contractors, and Our equipment.

7.2 We may suspend, restrict, or stop the Services immediately if, in Our reasonable opinion:

(a) any guest or other person at the Event is abusive, threatening, violent, intoxicated to a degree that creates a risk, or behaves in a way that is unsafe or unlawful;

(b) any guest or other person refuses to follow reasonable instructions relating to safety, operation of the Photo Booth, or protection of equipment;

(d) continued operation would place Our staff, contractors, Guests, or equipment at risk.

7.3 Where We suspend, restrict, or stop the Services under this clause for reasons caused by guest behaviour, no automatic refund shall be due for any part of the Services not provided, to the extent the suspension or stoppage was caused by that behaviour.

7.4 We may leave the Venue and remove Our equipment if this is reasonably necessary to protect health, safety, or welfare, or to prevent damage or further disruption.

7.5 You shall be responsible for any loss or damage to Our equipment caused by You, Your Guests, or any person at the Event for whom You are responsible, except to the extent caused by Our negligence.

8. Price and Payment

8.1 The Total Price for the Services is the amount set out in the Booking Form or otherwise confirmed by Us in writing.

8.2 We are not currently registered for VAT and therefore do not charge VAT.

8.3 Private individual bookings For private individual bookings, a Deposit of GBP 75 is payable at the time of booking. The booking is not confirmed until the Deposit has been received, the online contract has been signed, and the booking has been recorded in Light Blue Software CRM.

8.4 Business and school bookings For business and school bookings, the full invoiced amount is payable to confirm the booking. A date may be held until an invoice is raised, but the booking

is not confirmed until payment has been received and the booking has been recorded in Light Blue Software CRM.

8.5 In all cases, any balance or other sum remaining unpaid must be paid no later than 30 days before the Event Date.

8.6 If a booking is made within 30 days of the Event Date, the full amount due must be paid at the time of booking.

8.7 No booking is secured, and We are under no obligation to provide the Services, until the payment due at that stage of the booking process has been received in cleared funds.

8.8 Payment may be made by PayPal, debit card, credit card via Square, or BACS transfer, unless We agree otherwise in writing.

8.9 If any sum due under this Agreement is not paid by the due date, We may suspend performance of the Services, withhold delivery of images or other deliverables, and/or cancel the booking without liability to You.

8.10 If We cancel or suspend the Services under clause 8.9 because of non-payment, any cancellation charges or other sums properly due under this Agreement shall remain payable.

8.11 For business and school customers only, We reserve the right to charge interest on overdue sums at the rate of 8% per annum above the Bank of England base rate, accruing daily from the due date until payment is made in full.

8.12 You must pay all sums due in full without set-off, counterclaim, deduction, or withholding except where required by law.

9. Cancellation by Consumer Customers

9.1 This clause 9 applies where You are booking as a private individual acting wholly or mainly outside Your trade, business, craft, or profession.

9.2 Because We reserve the Event Date and may turn away other bookings for that date, cancellation charges apply if You cancel after booking.

9.3 If You cancel within 14 days after the date of booking, We will refund the Deposit in full, provided that the Event Date is more than 45 days after the date of booking.

9.4 If the booking is made when the Event Date is 45 days or fewer from the date of booking, the Deposit is non-refundable from the time of booking.

9.5 If You cancel more than 14 days after the date of booking, the Deposit is nonrefundable.

9.6 If You cancel within 30 days before the Event Date, We may retain or recover an amount that is reasonable in the circumstances, up to the full balance of the Total Price, to reflect losses directly caused by the cancellation.

9.7 If You cancel more than 30 days before the Event Date, but after the period in clause 9.3 has expired, no further cancellation charge will apply beyond loss of the Deposit, unless additional non-recoverable costs have already been specifically agreed in writing.

9.8 Any cancellation must be sent to Us in writing by email or post. Your cancellation will take effect on the date We acknowledge receipt in writing.

9.9 Any request to move the Event Date is treated as a request to change the booking, not an automatic right. We may, at Our discretion, agree to transfer the booking to another date. If We cannot agree a new date in writing, the original booking will be treated as cancelled and this clause 9 will apply.

9.10 Nothing in this clause affects Your statutory rights.

10. Cancellation by Business and School Customers

10.1 This clause 10 applies where You are booking in the course of a business, trade, profession, school, charity, public body, or other organisation and are not booking as a consumer.

10.2 Because We reserve the Event Date, commit resources, and may turn away other bookings for that date, cancellation charges apply if You cancel after booking.

10.3 If You cancel the Booking at any time after it has been confirmed, any Deposit paid is non-refundable.

10.4 If You cancel within 30 days before the Event Date, the full balance of the Total Price shall remain payable.

10.5 If You cancel more than 30 days before the Event Date, but after the Booking has been confirmed, We may retain the Deposit and invoice You for any agreed Additional Services, Design Services, travel commitments, or other costs already incurred specifically for Your Booking.

10.6 Any cancellation must be sent to Us in writing by email or post. Your cancellation will take effect on the date We acknowledge receipt in writing.

10.7 Any request to move the Event Date is treated as a request to change the booking, not an automatic right. We may, at Our discretion, agree to transfer the Booking to another date. If We do not agree a new date in writing, the original Booking will be treated as cancelled and this clause 10 will apply.

10.8 Any sum due under this clause shall be payable within 7 days of the date of invoice.

10.9 This clause is without prejudice to any other right or remedy available to Us under this Agreement.

11. Venue Requirements, Access, Lifts, and Health & Safety

11.1 This clause sets out the minimum venue, access, lift, and health and safety requirements that must be met for Us to provide the Services safely and on time.

11.2 We provide Services only at:

(a) indoor venues; or

(b) professionally erected marquees that provide a safe, stable, and weather protected

environment.

11.3 We do not provide Services:

(a) outdoors in open-air locations;

(b) in temporary or improvised structures that are not professionally erected;

(c) in any location which, in Our reasonable opinion, is unsafe, unsuitable, or likely to risk damage to equipment or injury to any person.

11.4 The Venue must provide a standard 13-amp power socket within 10 metres of the agreed booth position.

11.5 The Venue must provide sufficient level floor space for the booked booth type

as follows:

(a) Super Sized Booth or Mirror Booth: at least 3 metres wide x 3 metres

long x 3 metres high;

(b) Standard Booth, Open Booth, or Boutique Booth or Digital Booth: at least 1.5 metres

wide x 2.5 metres long x 2.5 metres high.

11.6 The Client is responsible for ensuring that the Venue is suitable for the booked booth type, including adequate space, safe flooring, access routes, and power supply.

11.7 The Venue must allow suitable access for loading and unloading equipment.

11.8 The Venue must provide legal parking within 3 minutes’ walking distance of the Venue. Any parking charges, access charges, congestion charges, ULEZ charges, or similar venue-related transport costs shall be payable by the Client where applicable.

11.9 Unless otherwise agreed in writing, the Venue must allow access for setup no

later than:

(a) 1 hour before the agreed start time for Mirror Booth, Open Booth, Digital Booth, and

Boutique Booth bookings; and

(b) 2 hours before the agreed start time for Super Sized Booth bookings.

11.10 Standard setup is carried out immediately prior to the agreed start time. If the Client or Venue requires setup to take place more than 2 hours before the agreed start time, an early setup charge will apply in accordance with the Booking Form or current pricing.

11.11 Idle time requested by the Client or required by the Venue between setup and the agreed operational start time may be charged at the applicable idle hour rate.

11.12 Upstairs venues are accepted only at Our discretion and must be approved by Us in writing in advance.

11.13 Where access to an upper-floor venue depends on a lift, that lift must be available, working, and suitable for the safe transport of Our equipment at the time of load-in and load-out.

11.14 If a required lift is unavailable, not working, unsuitable, or access is otherwise delayed, We may, at Our option:

(a) make a reasonable additional charge for extra time, labour, or delay;

(b) delay the start of the Services until the issue is resolved; or

11.15

The Venue and/or the person responsible for the Venue remains responsible for health and safety within the Venue itself, including safe access, safe working conditions, and compliance with applicable venue health and safety requirements.

11.16 The Client must ensure that the Venue co-operates with Us and follows any reasonable health and safety requirements, site rules, or operational instructions that We provide in relation to setup, operation, and removal of the Photo Booth.

11.17 We will co-operate and co-ordinate with venue staff and other duty holders as reasonably required, but We reserve the right to refuse to set up, operate, or continue the Services where, in Our reasonable opinion, the Venue, access route, working area, or site conditions are unsafe.

11.18 If the Venue Requirements in this clause are not met, We may, at Our option:

(a) make a reasonable additional charge for any extra work, delay, or access difficulty;

(b) delay the start of the Services until the issue is resolved;

(d) refuse to provide or continue the Services where the Venue is unsafe or unsuitable.

11.19 Where We are unable to provide the Services, or are delayed, because the Venue Requirements have not been met, We shall not be liable for any resulting loss, delay, or reduced service to the extent caused by that failure.

11.20 If social sharing, instant downloads, or similar features are requested, these are subject to a suitable internet connection being available at the Venue. We are not responsible for the failure of those features where the Venue connection is unavailable, unstable, or inadequate.

11.21 If equipment is to be set up early and left unattended before the booked operational

start time, this must be agreed by Us in writing in advance. We may require confirmation of appropriate venue security and responsibility arrangements before agreeing to early unattended setup.

12. Our Liability to You

12.1 Nothing in this Agreement excludes or limits liability where it would be unlawful to do so, including liability for:

(a) death or personal injury caused by negligence;

(b) fraud or fraudulent misrepresentation; or

12.2 If You are a consumer, nothing in this Agreement affects Your statutory rights, including Your right to receive services carried out with reasonable care and skill.

12.3 Subject to clauses 12.1 and 12.2, We shall be responsible for loss or damage You suffer that is a foreseeable result of Our breach of this Agreement or Our negligence. We are not responsible for loss or damage that is not foreseeable.

12.4 We will use reasonable care and skill in providing the Services, but We are not responsible for any delay, reduced service, interruption, or failure caused by:

(a) an Event Outside Our Control;

(b) the Venue failing to meet the Venue Requirements;

(d) any act or omission of the Client, the Venue, Guests, suppliers, or other third parties;

(e) failure or inadequacy of power, internet, Wi-Fi, mobile signal, or venue infrastructure; or

(f) instructions given by the Client, Venue staff, or persons who reasonably appear to have authority in relation to the Event.

12.5 We are not liable for errors in names, dates, wording, logos, artwork, or other content where:

(a) that content was supplied by You or on Your behalf; or

(b) You approved the proof or draft before production.

12.6 Photographs and prints are produced in live event conditions. While We will use reasonable care and skill, image quality and output may be affected by venue lighting, space restrictions, guest behaviour, power supply, internet connectivity, or other factors outside Our reasonable control.

12.7 If We cause physical damage to property at the Venue through Our negligence, We will be responsible only for the cost of repair or reinstatement that is reasonably and directly caused by Us.

12.8 We are not responsible for:

(a) loss of profit;

(b) loss of revenue;

(d) loss of business opportunity;

(e) loss of goodwill;

(f) loss of anticipated savings; or

(g) any indirect or consequential loss, except where such exclusion is not permitted by law.

12.9 Subject to clauses 12.1 and 12.2, Our total liability arising out of or in connection with the Services shall not exceed the Total Price actually paid or payable under the Booking.

12.10 We may suspend, reduce, or stop the Services where this is reasonably necessary for health and safety, to prevent damage to equipment, or because the Venue or guest behaviour makes continued operation unsafe or impracticable. In those circumstances, We shall not be liable for any loss resulting from the suspension, reduction, or stoppage of the Services to the extent caused by those conditions.

12.11 Where social sharing, instant downloads, web galleries, or similar digital features form part of the Services, these are provided subject to suitable internet connectivity, platform availability, and third-party systems. We are not liable for failure of those features where the cause is outside Our reasonable control.

12.12 This clause 12 shall survive cancellation, termination, or completion of the Agreement.

13. Events Outside Our Control

13.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by an Event Outside Our Control.

13.2 An Event Outside Our Control means any act or event beyond Our reasonable control, including strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, disease outbreak, or failure of public or private telecommunications networks.

13.3 We may have to cancel or delay a Booking before or on the Event Date due to an Event Outside Our Control or the sudden unavailability of key personnel or key materials. We will contact You as soon as reasonably practicable if this happens.

13.4 If We are unable to perform the Services on the Event Date due to any issue referred to in clause 13.3 but are later able to perform part of the Services, and You confirm that You wish the Services to continue for the remainder of the booked period, We shall perform the Services for that remaining period and invoice only for the period actually provided.

13.5 If We have to cancel a Booking under clause 13.3 and You have made any payment in advance for Services that have not been provided, We will refund those amounts to You.

13.6 If We have to cancel part way through the Services as a result of an Event Outside Our Control, We will refund a reasonable proportion of the Total Price for the Services not provided.

14. Intellectual Property and Images

14.1 The intellectual property rights in artwork created by Us, print layouts, templates, branding layouts created by Us, and photographs taken as part of the Services shall remain vested in Us unless otherwise agreed in writing.

14.2 Subject to payment in full and these Terms, We will provide the Client with the image delivery included in the booked package, which may include digital delivery, gallery access, or other agreed outputs.

14.3 As part of the contracted Services, online galleries and online image access are provided for a minimum period of 30 days from delivery, unless otherwise stated in writing.

14.4 We may keep online galleries available for longer than 30 days at Our discretion, but We do not guarantee that online galleries will remain available after the initial 30-day period.

14.5 Clients may ask Us to remove an online gallery earlier or take it down after delivery, and We will consider such requests in line with Our legal obligations and operational requirements.

14.6 We may retain photographs, booking records, and related materials offline for archive, copyright management, record-keeping, insurance, legal, complaint handling, and business administration purposes, for as long as reasonably necessary for those purposes.

15. Information About Us and How to Contact Us

15.1 Rosie Brook is a sole trader trading as Glitz n Glamour Booths. The business trades from 112 Waveney Road, Ipswich IP1 5DG.

15.2 If You have any questions or complaints, You can contact Us by telephoning 0330 043 8234 or by emailing [email protected].

15.3 If You need to give Us notice in writing, including any cancellation notice, You may do so by email to [email protected] or by post to 112 Waveney Road, Ipswich IP1 5DG. We may contact You by email or by post using the details You provide to Us.

16. How We Use Personal Information

16.1 We will use the personal information You provide to Us to:

(a) manage enquiries, quotations, bookings, and customer service;

(b) provide the Services;

(d) communicate with You about Your booking, the Event Date, and any related services;

(e) create, deliver, and host digital galleries, image downloads, and related event outputs where included in the Services;

(f) comply with legal, regulatory, accounting, or insurance requirements; and

(g) send You information about similar products or services where We are permitted to do so, although You may opt out of marketing communications at any time.

16.2 We may also process personal information relating to Guests and attendees where this is necessary for providing the Services, including photographs, digital images, print outputs, and gallery delivery.

16.3 We will only use personal information where We have a lawful basis to do so, including where:

(a) it is necessary for the performance of a contract with You;

(b) it is necessary for Our legitimate interests in running and improving Our

business, provided those interests are not overridden by data protection law;

(d) You have given consent, where consent is required.

16.4 We may share personal information with trusted third-party service providers where reasonably necessary for the operation of Our business and the delivery of the Services, including payment processors, online gallery providers, design or printing suppliers, insurers, professional advisers, IT service providers, and software providers.

16.5 Further details about how We collect, use, store, retain, and protect personal information, including details of individual rights, are set out in Our Privacy Notice, which is available on request and/or on Our website.

16.6 Individuals may have rights under data protection law, which may include the right to request access to personal data, request correction of inaccurate data, request erasure in certain circumstances, object to certain processing, or make a complaint.

16.7 You have any concerns about how We use personal information, You should contact Us first using the contact details set out in this Agreement. You may also complain to the Information Commissioner’s Office if You remain dissatisfied.

17. Other Important Terms

17.1 We may transfer Our rights and obligations under these Terms to another organisation, but this will not affect Your rights under this Agreement.

17.2 You may only transfer Your rights or obligations under these Terms to another person if We agree in writing.

17.3 This contract is between You and Us. No other person shall have any rights to enforce any of its terms except as provided by law.

17.4 Each clause of these Terms operates separately. If any court or relevant authority decides that any part is unlawful or unenforceable, the remaining parts shall remain in full force and effect.

17.5 If We fail to insist that You perform any of Your obligations under these Terms, or if We delay in enforcing Our rights, that will not mean that We have waived Our rights.

17.6 These Terms are governed by English law. You and We both agree to submit to the non-exclusive jurisdiction of the English courts. If You are a resident of Scotland or Northern Ireland, You may also bring proceedings in the courts of Your home jurisdiction.

17.7 A waiver of any right under this Agreement is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default notification. A £30 administration fee is payable after 30 days.